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No visible progress during file counting in new UI

The new backup UI shows no progress bar during the file-counting phase, so users cannot judge how long a large backup will take.

Tier II · Emerging Problems that are still building up.

13 public reports · first reported 1 August 2026 · last reported 3 August 2026

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Users with backup sets of 100,000 to a million files report that the new web interface shows no progress during the counting phase that comes before a backup, and the status text is small and hard to read from a distance.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 13 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.