← Problems

No usable support for app setup problems

Merchants cannot get useful support for app setup problems for months, leaving them stuck with broken linking and wasted ad spend.

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 19 September 2025 · last reported 3 October 2025

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Several merchants using this app for another platform and shopping say they have gone for many months without a useful answer from support.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.