No human support for Meta app problems
Merchants cannot reach a real person for help, and automated assistants loop without solving problems.
Tier I · Proven The best-established problems.
9 public reports · first reported 27 June 2026 · last reported 18 October 2026
What's going wrong
Merchants using the Facebook and Instagram app say support is nearly impossible to reach.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 9 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.