No email with points balance or progress
Customers get no email telling them their points balance or how many points they still need.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 13 December 2023 · last reported 24 November 2025
What's going wrong
Several shop owners using the MyRewards loyalty plugin want customers to receive emails that show their current points, how many points they still need for a reward, or when points are earned.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.