Duty and VAT terms missing on cross-border shipping labels
Cross-border WooCommerce shipping lacks duty terms (DDU/DDP) and VAT handling, so buyers get unexpected import charges at delivery
Tier I · Proven The best-established problems.
5 public reports · first reported 17 December 2019 · last reported 12 November 2025
What's going wrong
Sellers shipping internationally report that buyers are hit by unexpected customs duties and VAT because their shipping tools cannot choose duty terms or record tax already collected.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 5 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.