New stores refused by a nine-month site age rule
Shopify stores under nine months old are refused or deactivated, with the site age rule applied without warning.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 23 February 2025 · last reported 28 July 2025
What's going wrong
Merchants with new websites say the Pinterest app refused them, deactivated their account, or cut access because their site was under nine months old.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.