← Problems

New Google reviews missing after refresh

New Google reviews do not reach the site after a manual or automatic refresh.

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 2 April 2026 · last reported 15 September 2026

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Several owners of Rich Showcase for Google Reviews report that when they refresh reviews, the widget adds older reviews but skips the newest ones that appear on their Google profile.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.