New extension onboarding and layout confuse users
The new extension's layout and onboarding confuse users, who cannot find how to start, where to log in or how the vault is organized.
Tier I · Proven The best-established problems.
5 public reports · first reported 9 October 2024 · last reported 7 July 2025
What's going wrong
Several Firefox users say the NordPass extension is hard to understand from the start.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 5 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.