← Problems

My Account lacks a working add-address option

Customers cannot find an option to add or edit saved addresses in My Account, or the add form fails to save.

Tier I · Proven The best-established problems.

5 public reports · first reported 20 October 2022 · last reported 28 March 2025

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Site owners running WooCommerce stores report that the address book does not appear where shoppers expect it.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 5 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.