Multiple custom statuses share one email template
Several custom order statuses all use the same email template, and saving a template for the second status does not stick.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 9 August 2025 · last reported 6 February 2026
What's going wrong
Store owners who create more than one custom order status report that every status ends up sending the same email, usually the template of the first status created.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.