MP4 uploads lack preview images and background support
Uploaded MP4 files and some hosted videos show no preview image, and owners cannot use local video as a background.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 29 October 2022 · last reported 16 April 2024
What's going wrong
Several site owners want to use their own MP4 files in the slider, but report that the uploaded video produces no preview image, or that only images can be used as backgrounds.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.