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Mp3 files on S3 return 403 errors

Audio files on private storage or S3 return 403 forbidden errors after an update, blocking playback for students and listeners.

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 9 February 2024 · last reported 26 March 2024

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Site owners who store audio on Amazon S3 or other private storage report that files stop playing after an update, with a 403 forbidden error.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.