Mobile phone field mandatory with no way to disable
Mandatory mobile phone field added to checkout with no option to disable it.
Tier II · Emerging Problems that are still building up.
5 public reports · first reported 3 January 2021 · last reported 27 September 2024
What's going wrong
After a version change, this gateway's payment form began requiring a mobile phone number, with no explanation and no switch to turn it off.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 5 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.