Mobile menu and submenus fail to open on tap
Mobile menu does not open or expand submenus when tapped, sometimes after an update.
Tier I · Proven The best-established problems.
5 public reports · first reported 30 January 2025 · last reported 19 September 2025
What's going wrong
Owners across different themes report that the mobile menu appears but does not open when tapped, or that dropdown submenus will not expand.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 5 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.