Message templates cannot be customized or translated
Message templates cannot be customized, translated, or kept, and approved templates show as pending inside the app.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 28 June 2021 · last reported 24 November 2023
What's going wrong
Merchants using this WhatsApp app say they cannot edit the preset message text, which they find cold and robotic.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.