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Message shortcodes break after the 4.2.6 update

Shortcodes inside smart messages stop showing text or throw PHP errors after the 4.2.6 update.

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 7 March 2024 · last reported 23 February 2026

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Store owners who rely on message shortcodes say that after the 4.2.6 update, shortcodes inside messages stop displaying text, and some trigger PHP errors pointing to plugin files.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.