Leftover app code and icons stay live after uninstall
Uninstalled marketing and chat apps leave icons, theme code or pop-ups live on storefronts, and merchants must remove them by hand
Tier II · Emerging Problems that are still building up.
7 public reports · first reported 18 January 2017 · last reported 10 November 2023
What's going wrong
Merchants who uninstall marketing, chat, and email apps find that theme code, icons, pop-ups or settings stay live on their storefront.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 7 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.