Vendor dashboard login fails or redirects to logout
Merchants across several Shopify marketing apps are locked out after login fails, sessions redirect to logout, or the Shopify connection won't sign in.
Tier I · Proven The best-established problems.
6 public reports · first reported 25 March 2021 · last reported 12 September 2025
What's going wrong
Store owners using different Shopify marketing apps report the same blocker: they cannot get into the vendor dashboard or account.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 6 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.