Members get no access to restricted pages after buying
Paying members get no access to restricted pages or user role after buying a plan, and setup help is slow to arrive.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 1 May 2022 · last reported 11 July 2025
What's going wrong
Site owners who sell membership plans through WooCommerce report that after a customer buys a plan, the customer still cannot reach the restricted pages, and the plan does not change the user role.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.