Media stops loading after moving files to S3
Images and media stop loading in Web Forms and Collect drafts after form attachments are moved to an S3 bucket.
Tier I · Proven The best-established problems.
6 public reports · first reported 8 July 2026 · last reported 21 July 2026
What's going wrong
Institutions that moved form attachments to S3 storage report that images stop displaying in Web Forms, and media downloads fail in Collect.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 6 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.