Media folders vanish from library after update
Media folders vanish from the library after an update even though the folder data remains in the database.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 10 January 2020 · last reported 14 July 2026
What's going wrong
Several site owners report that after updating this media folder plugin, their previously created folders stop appearing on the media page.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.