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Mailchimp lists missing after API key entry

Mailchimp audiences, lists and tags do not appear after entering the API key, so setup cannot finish.

Tier I · Proven The best-established problems.

5 public reports · first reported 12 May 2015 · last reported 17 November 2025

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Owners who connect this WordPress plugin to Mailchimp often enter a valid API key and get a green check, yet the list dropdown stays empty.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 5 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.