Mail notifications and unread counts stop showing
New-mail notifications and unread counts stop showing after an update, and the sound alert sometimes stops too.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 27 June 2023 · last reported 10 January 2025
What's going wrong
Firefox users who rely on this add-on to see new mail report that its notifications and unread-message counts stop appearing, and in some cases the sound alert stops too.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.