Loyalty app setup is confusing and fails
Setting up the loyalty program is confusing, instructions contain errors, and merchants cannot get a working setup.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 13 March 2023 · last reported 13 October 2026
What's going wrong
Merchants trying to install and configure this loyalty program on their Shopify store say the setup process is confusing, the instructions contain errors, and things do not work as expected once configured.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.