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Loyalty apps fail on multilingual or non-English stores

Loyalty, review, and gift card apps can't run or be fully translated on stores with multiple or non-English languages

Tier I · Proven The best-established problems.

7 public reports · first reported 17 August 2016 · last reported 18 December 2025

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Merchants running multilingual or non-English Shopify stores report that loyalty, rewards, review, and gift card apps either work only in a single language or stay in English after setup.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 7 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.