Lost encryption key locks backup database after upgrade
After an upgrade or restart, backups fail because the database encryption key is missing or is not the one stored, and users cannot recover it.
Tier I · Proven The best-established problems.
7 public reports · first reported 10 August 2026 · last reported 18 August 2026
What's going wrong
Multiple users found that after upgrading or restarting, their backup tool reported that the encryption key was missing, or that the database could not be opened with the key they had.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 7 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.