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Lookups and counts on imported cells return zero or errors

Lookup and count formulas that read imported cells return zero, no match, or parse errors.

Tier II · Emerging Problems that are still building up.

4 public reports · first reported 6 June 2022 · last reported 26 June 2026

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

People who use COUNTIF, MATCH, VLOOKUP or two-criteria lookups over imported values find the function returns zero, reports no match, or throws a parse error, even when the values appear on screen.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 4 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.