← Problems

Login is not remembered in the add-on

Login is not remembered, so the add-on keeps sending users back to sign-in or sign-up pages.

Tier II · Emerging Problems that are still building up.

8 public reports · first reported 26 September 2018 · last reported 25 November 2023

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Firefox users report that the TunnelBear browser add-on forgets their login, so they must sign in again or are sent to a sign-up page each time they click its button.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 8 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.