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Locker choice missing from BOX NOW orders

Orders go through checkout without the chosen BOX NOW locker ID being saved, so shops must find and enter the locker by hand.

Tier II · Emerging Problems that are still building up.

4 public reports · first reported 21 February 2025 · last reported 13 November 2025

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

BOX NOW Delivery shop owners report that the locker a customer picks at checkout sometimes never reaches the WooCommerce order.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 4 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.