Locked out of backup web UI after service upgrade
Users get locked out of the backup web interface after upgrades and cannot reset the password on the Windows service.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 8 July 2026 · last reported 10 July 2026
What's going wrong
Several people could not log into the web interface of their backup software after an upgrade or a service restart, even with the password they believed was correct.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.