Lightbox zoom fails on mobile and desktop
Zooming into lightbox images on phones breaks, and desktop users cannot zoom or open the full image.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 5 June 2021 · last reported 1 February 2025
What's going wrong
Visitors on phones report that pinch-zooming an image in the lightbox sometimes pushes it outside the viewing area, with no easy way back to the normal view, and that pinch zoom does not work at all on some iPhones.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.