Licence key or paid download missing after purchase
Buyers do not receive license keys or working download links after purchase, and cannot update a paid version.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 12 December 2022 · last reported 18 April 2024
What's going wrong
Several buyers of paid YourChannel licences said they never received their license key after purchase and could not find a customer login to retrieve it.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.