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Large XML imports stall partway and do not resume

Large XML imports stall partway through and do not resume, even when run in the background by cron.

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 18 November 2024 · last reported 22 July 2025

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Store owners importing large supplier catalogs report that the import halts partway, often around the same percentage, and sometimes shows an internal server error.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.