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KYC approval stalls and blocks app setup

KYC verification takes weeks, rejects documents without reasons, and blocks merchants from using the app.

Tier I · Proven The best-established problems.

6 public reports · first reported 29 April 2025 · last reported 12 March 2026

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Before merchants can use this COD checkout app, they must pass a identity and document check called KYC.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 6 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.