Klarna checkouts fail silently and orders are lost
Klarna payments fail or get cancelled at checkout with no error message, so orders are lost.
Tier II · Emerging Problems that are still building up.
5 public reports · first reported 2 February 2020 · last reported 5 December 2023
What's going wrong
Multiple site owners report that a share of their Klarna checkouts simply stop, with customers abandoning the purchase or orders being cancelled.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 5 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.