Keep Always Offline fails on macOS top-level folders
On macOS, Keep Always Offline fails with a helper application error on top-level Nextcloud folders while subfolders work, on two accounts.
Tier II · Emerging Problems that are still building up.
5 public reports · first reported 8 October 2026 · last reported 9 October 2026
What's going wrong
On macOS, a user with two self-hosted Nextcloud accounts can mark subfolders as always available offline, but the same action on a top-level folder shows a helper communication error.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 5 reports are about, and how many came each month.
- Related problems.
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