No optional paid insurance or signature at checkout
Shipping plugins apply insurance and signature add-ons to every customer, so shoppers cannot choose and pay for them at checkout
Tier I · Proven The best-established problems.
5 public reports · first reported 2 March 2021 · last reported 2 September 2026
What's going wrong
Merchants on Australia Post, FedEx and USPS shipping extensions report the same gap: insurance, signature or cover add-ons are either applied to every customer through a store-wide backend setting or not offered at all.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 5 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.