Insurance forced on at checkout by default
Insurance is toggled on by default at checkout and customers cannot opt out without waiting days for vendor support.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 7 August 2021 · last reported 20 February 2024
What's going wrong
WooCommerce store owners using the Route shipping protection plugin report that the insurance option is switched on by default at checkout, so shoppers see an extra fee without a clear explanation of what they are buying.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.