Installer fails database connection test
Installer cannot connect to the database during the test step, showing server errors or no feedback on MariaDB and other setups.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 12 April 2023 · last reported 31 July 2025
What's going wrong
Site owners migrating a WordPress site with FastDup report that the installer's database test either returns a server error, reports no result at all, or fails with an authentication message, even when the credentials were checked several times.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.