Install and sign-in fail with errors or long waits
Installing or signing in to the extension fails with errors, a missing token, or a wait of many minutes.
Tier II · Emerging Problems that are still building up.
6 public reports · first reported 20 April 2023 · last reported 5 October 2024
What's going wrong
Some Firefox users report that the Proton VPN extension fails during installation or sign-in.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 6 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.