← Problems

Install and activation fail or stay unclear

The add-on fails to install or activate, and users cannot find where to add permissions or activate it.

Tier I · Proven The best-established problems.

5 public reports · first reported 31 December 2018 · last reported 17 September 2025

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Some Firefox users report that this shopping add-on fails to download or install, shows a message that suggests a connection problem even though other sites load, or keeps cycling without completing.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 5 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.