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Initial data sync hangs with no progress

The initial data sync hangs for hours or weeks with no progress, and stopping and restarting it does not help.

Tier II · Emerging Problems that are still building up.

4 public reports · first reported 22 January 2025 · last reported 19 January 2026

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Several store owners report that the first data sync never finishes.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 4 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.