Indexing shows NaN or hangs with no feedback
Indexing shows NaN% or stalls at a fixed value on large libraries, with no timer, completion message or error, so owners cannot tell if it is running.
Tier I · Proven The best-established problems.
6 public reports · first reported 16 June 2023 · last reported 3 September 2025
What's going wrong
Site owners indexing media libraries of roughly 20,000 to 40,000 files report that the progress bar shows NaN percent from the start, or sticks at a fixed value such as 28.6 or 100 percent.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 6 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.