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Importer cannot reach Joomla DB on another host

The importer cannot connect to a Joomla database on another server or host, even when the credentials look correct.

Tier I · Proven The best-established problems.

5 public reports · first reported 20 June 2024 · last reported 19 December 2025

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Site owners moving from Joomla to WordPress often host the old database on a different server than the new site.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 5 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.