Import sends or skips welcome emails with no control
Welcome and notification emails cannot be controlled on import: they are sent when unwanted, skipped when wanted, or cannot be changed.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 16 February 2023 · last reported 4 August 2025
What's going wrong
Owners importing accounts report that welcome emails go out to every imported user even when the notify option is turned off, producing floods of messages that trigger spam complaints from their hosts.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.