← Problems

Image format settings ignored or missing

Image export ignores the chosen format, so JPG, WebP, AVIF, or PDF save options fail or are missing.

Tier II · Emerging Problems that are still building up.

4 public reports · first reported 30 November 2018 · last reported 18 January 2026

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Several Firefox users say this screenshot add-on does not save images in the format they picked.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 4 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.