Idle timeout never logs out inactive users
The idle timeout setting does not log users out, and refreshing the page keeps the session alive.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 24 April 2022 · last reported 7 May 2025
What's going wrong
Several site owners who set an idle limit of fifteen minutes for certain roles find that users remain logged in long after the limit.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.