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HubSpot connect fails despite 2FA being enabled

The app stops during setup and says 2FA must be enabled in HubSpot even when users have already enabled it.

Tier II · Emerging Problems that are still building up.

4 public reports · first reported 22 January 2025 · last reported 25 August 2026

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Users of this HubSpot data sync app for Xero report that setup stops with a message saying two-factor authentication must be enabled in HubSpot, even when it already is.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 4 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.