The tool hidden for virtual or digital-only carts
Gateway disappears at checkout for virtual, digital or no-shipping carts unless a country and shipping method are chosen.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 19 January 2025 · last reported 18 July 2025
What's going wrong
Site owners selling digital or virtual products report that the payment option never appears at checkout when the cart has no shipping method.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.