Help Scout sidebar loses EDD data with signature errors
Help Scout sidebar stops receiving EDD purchase data after updates, showing invalid signature or 403 errors.
Tier I · Proven The best-established problems.
5 public reports · first reported 18 September 2019 · last reported 5 July 2026
What's going wrong
Site owners who use this plugin to show Easy Digital Downloads purchase and customer details inside Help Scout report that the sidebar suddenly goes blank.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 5 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.